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CIPS Global Commercial Strategy Sample Questions (Q21-Q26):

NEW QUESTION # 21
SIMULATION
Explain the use of forward and future contracts in the commodities market

Answer:

Explanation:
Use of Forward and Futures Contracts in the Commodities Market
Introduction
The commodities market involves the trading of physical goods such as oil, gold, agricultural products, and metals. Due to price volatility, businesses and investors use derivative contracts like forward and futures contracts to manage price risk and ensure stability in supply chains.
Both contracts allow buyers and sellers to agree on a fixed price for a future date, but they differ in terms of standardization, trading methods, and risk exposure.
1. Forward Contracts (Private, Custom Agreements)
Definition
A forward contract is a customized agreement between two parties to buy or sell a commodity at a specified price on a future date. It is a private, over-the-counter (OTC) contract, meaning it is not traded on an exchange.
✅ Key Characteristics:
Customizable terms (quantity, delivery date, price).
Direct agreement between buyer and seller.
Used for hedging against price fluctuations.
Example: A coffee producer agrees to sell 10,000kg of coffee to a distributor in 6 months at a fixed price of $5 per kg, protecting both parties from price swings.
Advantages of Forward Contracts
✔ Tailored to buyer/seller needs - Customizable quantity, quality, and delivery terms.
✔ Reduces price uncertainty - Locks in a price, protecting against market fluctuations.
✔ No upfront cost - No initial margin or collateral required.
Disadvantages of Forward Contracts
❌ High counterparty risk - If one party defaults, the other may face financial losses.
❌ Not regulated or publicly traded - Higher risk of contract disputes.
❌ Limited liquidity - Harder to transfer or sell compared to futures contracts.
Best for: Companies looking for customized price protection in procurement or sales (e.g., food manufacturers, oil refineries).
2. Futures Contracts (Standardized, Exchange-Traded Agreements)
Definition
A futures contract is a standardized agreement to buy or sell a commodity at a predetermined price on a future date. These contracts are traded on organized exchanges (e.g., Chicago Mercantile Exchange (CME), London Metal Exchange (LME)).
✅ Key Characteristics:
Highly regulated and standardized (fixed contract sizes and terms).
Exchange-traded → Increased liquidity and price transparency.
Requires initial margin and daily settlements (mark-to-market system).
Example: A wheat farmer uses futures contracts on the Chicago Board of Trade (CBOT) to lock in wheat prices before harvest, avoiding potential price drops.
Advantages of Futures Contracts
✔ Lower counterparty risk - Exchanges guarantee contract settlement.
✔ High liquidity - Easily bought or sold on futures markets.
✔ Price transparency - Publicly available pricing and standardized contracts.
Disadvantages of Futures Contracts
❌ Less flexibility - Fixed contract sizes and expiration dates.
❌ Margin requirements - Traders must maintain a margin account, requiring cash reserves.
❌ Potential for speculative losses - Prices fluctuate daily, leading to possible margin calls.
Best for: Large-scale buyers/sellers, investors, and companies needing risk management in commodity markets.
3. Key Differences Between Forward and Futures Contracts

Key Takeaway: Forwards offer flexibility but higher risk, while futures provide standardization and liquidity.
4. Application of Forward and Futures Contracts in the Commodities Market Forwards Used By:
✅ Food manufacturers - Locking in wheat, sugar, or coffee prices for future production.
✅ Oil refineries - Securing crude oil prices to manage fuel costs.
✅ Mining companies - Pre-agreeing on metal prices to secure revenue streams.
Futures Used By:
✅ Airlines - Hedging against fluctuating fuel prices.
✅ Investors - Speculating on gold, oil, or agricultural prices for profit.
✅ Governments - Stabilizing national food or energy reserves.
5. Conclusion
Both forward and futures contracts are essential tools in the commodities market for price risk management.
✅ Forward contracts are customizable but riskier, making them suitable for businesses with specific procurement needs.
✅ Futures contracts offer liquidity and reduced counterparty risk, making them ideal for investors and large corporations managing price volatility.
Organizations must choose the right contract based on their risk tolerance, market exposure, and financial objectives.

NEW QUESTION # 22
SIMULATION
XYZ is a toilet paper manufacturer based in the UK. It has 2 large factories employing over 500 staff and a complex supply chain sourcing paper from different forests around the world. XYZ is making some strategic changes to the way it operates including changes to staffing structure and introducing more automation. Discuss 4 causes of resistance to change that staff at XYZ may experience and examine how the CEO of XYZ can successfully manage this resistance to change

Answer:

Explanation:
Causes of Resistance to Change & Strategies to Manage It - XYZ Case Study When XYZ, a UK-based toilet paper manufacturer, implements strategic changes such as staff restructuring and automation, employees may resist change due to uncertainty, fear, and disruption to their work environment. Below are four key causes of resistance and how the CEO can manage them effectively.
Causes of Resistance to Change
1. Fear of Job Loss
Cause: Employees may fear that automation will replace their jobs, leading to layoffs. Factory workers and administrative staff may feel particularly vulnerable.
Example: If machines take over manual processes like paper cutting and packaging, employees may see this as a direct threat to their roles.
2. Lack of Communication and Transparency
Cause: When management fails to communicate the reasons for change, employees may speculate and assume the worst. Unclear messages lead to distrust.
Example: If XYZ's CEO announces restructuring without explaining why and how jobs will be affected, employees may feel insecure and disengaged.
3. Loss of Skills and Status
Cause: Some employees, especially long-serving workers, may feel their skills are becoming obsolete due to automation. Managers may resist change if they fear losing power in a new structure.
Example: A production line supervisor may oppose automation because it reduces the need for human oversight, making their role seem redundant.
4. Organizational Culture and Habit
Cause: Employees are accustomed to specific ways of working, and sudden changes disrupt routine. Resistance occurs when changes challenge existing work culture.
Example: XYZ's employees may have always used manual processes, and shifting to AI-driven production feels unfamiliar and uncomfortable.
How the CEO Can Manage Resistance to Change
1. Effective Communication Strategy
✅ What to do?
Clearly explain why the changes are necessary (e.g., cost efficiency, competitiveness).
Use town hall meetings, emails, and team discussions to provide updates.
Address employee concerns directly to reduce uncertainty.
Example: The CEO can send monthly updates on automation, ensuring transparency and reducing fear.
2. Employee Involvement and Engagement
✅ What to do?
Involve staff in decision-making to give them a sense of control.
Create cross-functional teams to gather employee input.
Provide opportunities for feedback and discussion.
Example: XYZ can form a worker's advisory panel to gather employee concerns and address them proactively.
3. Training and Upskilling Programs
✅ What to do?
Offer training programs to help employees adapt to new technologies.
Provide reskilling opportunities for employees whose jobs are affected.
Reassure staff that automation will create new roles, not just eliminate jobs.
Example: XYZ can introduce digital skills training for workers transitioning from manual processes to automated systems.
4. Change Champions & Support Systems
✅ What to do?
Appoint change champions (influential employees) to advocate for change.
Offer emotional and psychological support (e.g., HR consultations, career guidance).
Recognize and reward employees who embrace change.
Example: XYZ can offer bonuses or promotions to employees who successfully transition into new roles.
Conclusion
Resistance to change is natural, but the CEO of XYZ can minimize resistance through clear communication, employee involvement, training, and structured support. By managing resistance effectively, XYZ can ensure a smooth transition while maintaining employee morale and operational efficiency.

NEW QUESTION # 23
SIMULATION
Evaluate the following approaches to supply chain management: the Business Excellence Model, Top-Down Management Approach and Six Sigma

Answer:

Explanation:
Evaluation of Approaches to Supply Chain Management
Introduction
Effective supply chain management (SCM) is critical for organizations to enhance efficiency, reduce costs, and improve customer satisfaction. Various management approaches help organizations optimize their supply chain performance. Three widely recognized approaches include:
Business Excellence Model (BEM) - A framework for continuous improvement.
Top-Down Management Approach - A hierarchical decision-making structure.
Six Sigma - A data-driven methodology for process improvement.
Each approach has strengths and limitations when applied to supply chain management.
1. Business Excellence Model (BEM) in Supply Chain Management
Explanation:
The Business Excellence Model (BEM) is a holistic framework used to assess and improve business performance. The European Foundation for Quality Management (EFQM) Excellence Model is one of the most common BEM frameworks.
It focuses on 9 key criteria: Leadership, Strategy, People, Partnerships & Resources, Processes, Customer Results, People Results, Society Results, and Business Performance.
Application in Supply Chain Management
✅ Encourages continuous improvement in supplier relationships and logistics.
✅ Focuses on customer-centric supply chain strategies.
✅ Promotes collaboration with suppliers and stakeholders to optimize efficiency.
Example: Toyota's Lean Supply Chain follows BEM principles to maintain supplier partnerships and quality improvement.
Evaluation
✅ Advantages
Provides a structured framework for evaluating supply chain performance.
Enhances collaboration between internal teams and external suppliers.
Focuses on quality management and customer satisfaction.
❌ Limitations
Can be complex and resource-intensive to implement.
Requires cultural change and strong leadership commitment.
2. Top-Down Management Approach in Supply Chain Management
Explanation:
The Top-Down Management Approach follows a hierarchical structure where decisions are made by senior management and communicated downward. This approach ensures centralized decision-making and strong leadership control.
Application in Supply Chain Management
✅ Ensures consistency in supply chain policies and strategic direction.
✅ Facilitates quick decision-making in procurement and logistics.
✅ Helps maintain compliance with regulatory standards and corporate policies.
Example: Amazon's Supply Chain Strategy is largely top-down, with executives making key strategic decisions on warehousing, delivery, and automation.
Evaluation
✅ Advantages
Ensures strong leadership direction in supply chain management.
Reduces confusion in decision-making by maintaining clear authority.
Useful for large-scale global supply chains that need standardization.
❌ Limitations
Can be rigid and slow to adapt to changing supply chain disruptions.
May reduce innovation and employee engagement in problem-solving.
Less effective in dynamic, fast-changing industries.
3. Six Sigma in Supply Chain Management
Explanation:
Six Sigma is a data-driven methodology aimed at reducing defects and improving quality. It follows the DMAIC cycle (Define, Measure, Analyze, Improve, Control) to enhance process efficiency and minimize errors.
Application in Supply Chain Management
✅ Helps identify waste and inefficiencies in supply chain processes.
✅ Reduces defects and errors in procurement, logistics, and inventory management.
✅ Enhances supplier performance evaluation through data analysis.
Example: General Electric (GE) used Six Sigma to improve supply chain efficiency, reducing defects and operational costs.
Evaluation
✅ Advantages
Reduces supply chain disruptions by improving process reliability.
Uses data-driven decision-making for procurement and logistics.
Improves supplier quality management.
❌ Limitations
Requires intensive training and certification (Black Belt, Green Belt, etc.).
Can be too rigid for industries requiring flexibility and innovation.
Implementation may be costly and time-consuming.
Conclusion
Each approach offers unique benefits for supply chain management:
BEM ensures a holistic, continuous improvement framework for supply chains.
Top-Down Management provides strong leadership direction and centralized decision-making.
Six Sigma improves process quality and operational efficiency.
Organizations should combine these approaches based on their business model, industry requirements, and strategic goals to optimize supply chain performance.

NEW QUESTION # 24
SIMULATION
Describe and evaluate the use of the VRIO Framework in understanding the internal resources and competencies of an organisation.

Answer:

Explanation:
The VRIO Framework: Understanding Internal Resources and Competencies
The VRIO Framework is a strategic analysis tool used to assess an organization's internal resources and competencies to determine whether they provide a sustainable competitive advantage. Developed by Jay Barney, VRIO stands for Value, Rarity, Imitability, and Organization.
1. Explanation of the VRIO Framework
The VRIO model evaluates whether a firm's resources and capabilities contribute to a sustained competitive advantage.

Example: Apple's software ecosystem (iOS, App Store) is valuable, rare, hard to imitate, and well-organized, giving it a sustainable competitive advantage.
2. The Use of VRIO in Assessing Internal Resources and Competencies
Companies use the VRIO framework to identify which resources provide temporary or sustainable competitive advantages.

3. Advantages of Using VRIO in Strategic Decision-Making
✅ Identifies Core Competencies - Helps organizations focus on key strengths that drive long-term success.
✅ Guides Investment Decisions - Encourages businesses to invest in resources that are difficult to imitate.
✅ Improves Competitive Strategy - Helps firms differentiate between short-term vs. long-term advantages.
Example: Coca-Cola's brand equity is VRIO-positive, making it difficult for new entrants to replicate.
4. Limitations of the VRIO Framework
❌ Ignores External Factors - Unlike PESTLE or Porter's Five Forces, VRIO does not account for market conditions or regulatory changes.
❌ Subjectivity in Resource Evaluation - Assessing whether a resource is truly valuable or rare can be complex.
❌ Lack of Actionable Steps - VRIO identifies competitive strengths but does not provide strategies for leveraging them.
Example: A company may identify a rare talent pool, but poor organizational structure (O) can prevent it from leveraging this advantage.
5. Application of VRIO in Business Strategy
Businesses across different industries use VRIO to assess their internal strengths:

Conclusion
The VRIO Framework is a valuable tool for evaluating internal resources and capabilities, allowing businesses to identify sustainable competitive advantages. However, it should be used alongside external analysis tools (e.g., PESTLE, SWOT) to ensure a comprehensive strategic assessment.

NEW QUESTION # 25
SIMULATION
Describe four drivers of internationalisation

Answer:

Explanation:
Four Key Drivers of Internationalisation
Introduction
Internationalisation refers to the process of expanding business operations into international markets. Companies expand globally to increase market share, access resources, reduce costs, and enhance competitiveness.
Several factors drive internationalisation, but the four key drivers are:
Market Drivers - Demand from global consumers.
Cost Drivers - Reducing production costs.
Competitive Drivers - Gaining an edge over rivals.
Government & Regulatory Drivers - Trade policies and incentives.
These factors influence business strategy, supply chain management, and operational efficiency in international markets.
1. Market Drivers(Demand and Market Expansion)
Definition
Market drivers relate to consumer demand, global branding opportunities, and standardization of products across different markets.
✅ Why It Drives Internationalisation?
Companies seek new customers and revenue streams beyond domestic markets.
Global branding creates strong market presence and customer loyalty.
Similar customer preferences allow for product standardization and scalability.
Example: McDonald's expands globally by offering consistent branding and adapted menus to match local tastes.
Key Takeaway: Businesses expand internationally to tap into new markets, increase sales, and leverage brand recognition.
2. Cost Drivers (Reducing Production and Operational Costs)
Definition
Cost drivers involve reducing manufacturing, labor, and supply chain costs by operating in lower-cost regions.
✅ Why It Drives Internationalisation?
Labor cost savings - Companies move production to low-cost countries (e.g., China, Vietnam, Mexico).
Economies of scale - Expanding operations globally lowers per-unit costs.
Access to cheaper raw materials - Firms relocate to resource-rich countries for lower procurement costs.
Example: Apple manufactures iPhones in China due to lower labor costs and supplier proximity.
Key Takeaway: Companies internationalise to optimize costs, increase profit margins, and improve supply chain efficiency.
3. Competitive Drivers (Gaining Market Advantage)
Definition
Competitive drivers push firms to expand internationally to stay ahead of rivals, access new technologies, and strengthen market positioning.
✅ Why It Drives Internationalisation?
Competing with global players forces firms to expand or risk losing market share.
First-mover advantage - Entering new markets early builds brand dominance.
Access to innovation - Expanding to regions with advanced R&D and skilled talent enhances competitiveness.
Example: Tesla expanded into China to compete with local EV manufacturers and dominate the world's largest electric vehicle market.
Key Takeaway: Businesses internationalise to outperform competitors, access innovation, and capture strategic markets.
4. Government & Regulatory Drivers(Trade Policies & Incentives)
Definition
Government policies, trade agreements, and financial incentives influence how and where businesses expand internationally.
✅ Why It Drives Internationalisation?
Free Trade Agreements (FTAs) reduce tariffs, making exports/imports more attractive.
Government incentives (e.g., tax breaks, subsidies) encourage foreign investments.
Favorable regulations allow easier market entry and operations.
Example: Car manufacturers set up plants in Mexico due to NAFTA trade benefits and lower import tariffs into North America.
Key Takeaway: Businesses internationalise when government policies support market entry, trade facilitation, and investment incentives.
Conclusion
Internationalisation is driven by market demand, cost efficiencies, competitive pressures, and regulatory factors. Companies expand globally to:
✅ Access new customers and increase revenue.
✅ Reduce costs through cheaper production and labor.
✅ Stay competitive and gain market leadership.
✅ Leverage government trade policies for easier market entry.
Understanding these drivers helps businesses make informed global expansion decisions while managing risks effectively.

NEW QUESTION # 26
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